Purpose and Scope
This policy explains how Polygon Jewel receives, stores, uses, and protects user information, consultation requests, submitted messages, and gemstone review data.
Last updated: May 24, 2026
This policy explains how Polygon Jewel receives, stores, uses, and protects user information, consultation requests, submitted messages, and gemstone review data.
When you contact us, we may receive information such as full name, phone number, request subject, message text, stone-related details, submitted images, and request time.
User information is used to review requests, respond, follow up communication, coordinate consultation, perform initial stone evaluation, and improve services.
We aim to protect user information through limited access, responsible storage, and practical security principles.
Images, descriptions, certificates, or details submitted for stone review are used only for that request and for consultation or appraisal purposes.
Polygon Jewel does not sell user information to unrelated parties and does not share it without operational need or user consent.
Submitted information is kept as long as needed for request follow-up, communication records, operational needs, or service improvement.
Users are responsible for the accuracy of information they submit and should avoid sending unnecessary personal, financial, or confidential details.
This policy may be updated based on service changes, security requirements, operational needs, or legal considerations.